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Best Western Hotel Causeway Bay, Hong Kong
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Key details
About the Hotel
Cheung Woo Lane, Canal Road West, Causeway Bay,
Hong Kong,
China,
00000,
Guangdong
Best Western Hotel Causeway Bay is a 40-storey high-rise situated in the vibrant Causeway Bay area of Hong Kong Island. This hotel is recognized as a Designated Hotel by the Government of HKSAR. It is conveniently located just 10 to 20 minutes away from major attractions including Ocean Park and Victoria Peak. The vicinity is known for its eclectic mix of dining options and shopping venues.
Location
Located in the city center, the hotel is in close proximity to various shopping centers and a wet market filled with local vendors. It is a 10-minute walk to MTR Causeway Bay station, providing easy access to the city’s extensive public transport network. The Hong Kong Observation Wheel and Central Ferry Piers are notable nearby attractions.
Rooms
Best Western Hotel Causeway Bay offers 258 air-conditioned rooms equipped with modern amenities. Each room features free Wi-Fi, a flat-screen TV with cable channels, and tea/coffee making facilities. The hotel also provides safes and mini-refrigerators for guest convenience. Though the compact room sizes may feel a bit dark, the offerings ensure a comfortable stay.
Eat & Drink
The hotel's restaurant serves a buffet breakfast along with á la carte options for lunch and dinner, featuring both Asian and Western cuisine. Guests can also enjoy beverages at the wine lounge. Despite local dining being popular among travelers, the hotel provides diverse meal options on-site.
Leisure & Business
Safety is prioritized with features such as smoke detectors and a security system. The hotel includes concierge services and complimentary newspapers in the lobby. Though primarily a city hotel, it serves as a decent home base with basic leisure amenities to unwind.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy and Clean!
The room was immaculate and well-kept every day, providing a comfortable and pleasant atmosphere for our stay.view full review
Comfy Beds!
The bed was wonderfully firm and comfortable, ensuring we had restful nights throughout our trip.view full review
Accessible Floors
The Sky Villa on the 39th floor was quiet and offered a serene escape, making it an excellent choice for all guests.view full review
Charming Views!
The stunning view from our room added a special touch to our experience, enhancing our stay with beautiful scenery.view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Currency exchange
Guest Parking
Electric kettle
Services
Room service
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Jacuzzi
Room features
Air conditioning
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
Cheung Woo Lane, Canal Road West, Causeway Bay,
Hong Kong,
China,
00000,
Guangdong
Map view
street view
Cheung Woo Lane, Canal Road West, Causeway Bay,
Hong Kong,
China,
00000,
Guangdong
City landmarks
Park
Victoria Park
1.2
km
Shopping Area
Causeway Bay
690 m
Hong Kong Island
Hong Kong Skyline
2.1
km
54 Jaffe Rd
Wan Chai
1.1
km
Event hall
Hong Kong Convention and Exhibition Centre
1.5
km
18 Harbour Rd
Central Plaza
1.0
km
Park
Hong Kong Park
2.2
km
Museum
Hong Kong Arts Centre
1.4
km
Church
St. John's Cathedral
2.2
km
Church
Victoria Harbour
2.9
km
555 Hennessy Road Causeway Bay
Sogo Mall
710 m
Chater Rd
The Cenotaph
2.1
km
Square
Golden Bauhinia Square
1.5
km
2 Lung On Street
Pak Tai Temple
1.1
km
No.1 Lugard Road
Victoria Peak
3.6
km
Tsim Sha Tsui East Promenade
Avenue of Stars
3.3
km
Landmark
Man Mo Temple
3.2
km
Square
Statue Square
2.2
km
Upper Albert Rd
Government House
2.4
km
Mall
Hysan Place
600 m
10 Salisbury Rd
Hong Kong Space Museum
2.1
km
Museum
Hong Kong Museum of History
2.8
km
Museum
Wanchai Livelihood Place
990 m
Market
Wan Chai Market
970 m
183號 Queen's Rd E
Hopewell Centre
2.2
km
Mall
Windsor House
910 m
1 Gloucester Rd
Hong Kong Academy for Performing Arts
1.3
km
72-74A Stone Nullah Lane
Blue House
970 m
Nearby
Mall
Times Square
360 m
Museum
The Hong Kong Racing Museum
520 m
Restaurants
Din Tai Fung
840 m
No.68 Yee Wo Street
Mamaday Cafe
210 m
28 Sharp Street West
Fullka Cantonese Cuisine
190 m
39 Morrison Hill Road 1F
Brunch Club & Supper
190 m
1/f 13 Leighton Road
Cong Sao Dessert
240 m
G/F
Under the Bridge Spicy Crab
400 m
405 Lockhart Road
Keung Kee Roasted Meat Restaurant
190 m
9-17 Tin Lok Lane
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
convenient location
friendly Receptionists
pricey dining
limited dining options
6.8/10
Nice
Rooms
6.8
Location
8.5
Service
5.9
Dining
7.5
Guest reviews
6.8/10
based on 13 reviews
6.4
6.4/10based on 1704 reviews
Joan
United Kingdom,
May
2024
7.8/10
I had a pleasant stay at this hotel. The rooms were lovely, but the sink being outside the bathroom was a bit odd. The view was fantastic, and the queen-sized bed was very comfortable. The service was excellent in helping me extend my stay, but I wish the Receptionists were more welcoming. The location is convenient, close to public transport and shopping areas. The dining experience with typical Corsican products was enjoyable. Overall, a good value for money choice in the center of Hong Kong.
Rooms
8.0
The room with a queen-sized bed was comfortable and had a great view.
Service
7.0
The assistance with booking an additional night was very helpful, but the Receptionists could have been friendlier.
Location
9.0
The hotel is conveniently located in Causeway Bay, close to public transport and shopping areas.
Dining
8.0
I enjoyed the dining experience with typical Corsican products.
Facilities
7.0
The facilities were decent, albeit nothing extraordinary.
Paul
United Kingdom,
April
2024
6.2/10
The hotel offers a stunning view overlooking the Happy Valley horse racing ground with a promising first impression thanks to the air freshener, though sadly its effect faded quickly, leaving the room lacking comfort. Despite this, the convenient location and proximity to key attractions stand out.
Rooms
5.0
The room had a picturesque view of the Happy Valley horse racing ground and started off well with the air freshener, but the comfort was lacking.
Service
5.0
The staff assisted me with potentially booking another night, showing willingness, but the overall hospitality and reception service were not up to standard.
Location
9.0
The hotel is ideally situated in downtown Hong Kong, close to the Times Square district and public transport options, making it a bustling yet not noisy area.
Dining
7.0
The dining experience included Welsh pastries, which added a touch of uniqueness to the stay.
Facilities
6.0
Julie
United Kingdom,
March
2024
7.0/10
The hotel offers rooms with similar poor beds but good WiFi, featuring a good view on a high level. The staff, especially the Receptionists, were not as hospitable as expected but assisted me well with potentially booking another night. The location is very near shopping locations and public transport, right in the center of HK. The dining experience, including marmalade, was included. Despite some shortcomings, the price was good for the value provided.
Rooms
7.0
The rooms offer good WiFi and a nice view from a high level.
Service
6.0
The staff, particularly the Receptionists, were helpful with my booking inquiries.
Location
9.0
The hotel is conveniently located in downtown HK Island's center, near major shopping areas and close to public transportation.
Dining
7.0
The dining experience, with marmalade, was included but could be improved.
Facilities
6.0
The facilities met basic needs but nothing exceptional was offered.
Robert
United States,
February
2024
6.2/10
I was pleasantly surprised by this hotel's prime location, just a stone's throw away from the bustling shopping locations of Causeway Bay. The room was disappointing with a poor quality bed and a lack of storage space, but the private jacuzzi on the terrace was a nice touch. The service, especially from the Receptionists, was subpar and not reflective of true hospitality. However, the dining experience featuring fresh seafood was a delightful treat. The facilities were average, leaving much to be desired.
Rooms
5.0
Although the room didn't live up to expectations with a poor-quality bed and no storage furniture, the private jacuzzi on the terrace added a touch of luxury.
Service
5.0
The service was a letdown, especially from the Receptionists who lacked genuine hospitality.
Location
8.0
The hotel is conveniently located in downtown Causeway Bay, perfect for accessing shopping locations and public transportation.
Dining
8.0
The included dining experience featuring fresh seafood was a highlight of my stay.
Facilities
6.0
The facilities were average, not meeting the standards expected for the price paid.
Harry
United Kingdom,
January
2024
7.8/10
The hotel is centrally located in Hong Kong Island, bustling yet peaceful, with easy access to shopping spots and public transportation. The rooms are cozy with a double bed, a plastic lounge chair on the balcony, and a retro-fitted bathroom, but the air freshener only works for a short time. The service was accommodating, especially with helping me potentially book another night. The dining offers traditional Greek dishes and the facilities are adequate.
Rooms
7.0
The rooms are cozy and come with a double bed, a plastic lounge chair on the balcony, and a retro-fitted bathroom, although the air freshener doesn't last long.
Service
8.0
The service was helpful, especially in assisting with potentially booking another night.
Location
9.0
The hotel is conveniently situated right in the center of Hong Kong Island, near shopping locations and public transportation, making it a bustling yet peaceful area.
Dining
8.0
Enjoy traditional Greek dishes included in the stay.
Facilities
7.0
The facilities are adequate for a comfortable stay.
Cecil
United States,
December
2023
7.6/10
The hotel exceeded my expectations with its prime location in Causeway Bay, providing easy access to shopping spots and public transportation. Although the exterior view was not as appealing as portrayed online, it's a convenient place to stay in the heart of Hong Kong. The on-site dining was satisfactory with delicious buttermilk biscuits, adding a nice touch to the experience.
Rooms
8.0
I loved relaxing on the plastic lounge chair on the balcony overlooking the city. The retro fitted bathroom added character to the room, but I missed having lockers for storing my valuables.
Service
7.0
The receptionists need to work on their hospitality skills, but they did assist me in potentially booking another night. The room service and dry cleaning services were efficient and satisfactory overall.
Location
9.0
The hotel is situated in a bustling area behind all the shops, at the center of Hong Kong Island. Its proximity to the commercial district and metro stations makes it a convenient choice for travelers.
Dining
7.0
The included dining experience was pleasant, especially with the delightful buttermilk biscuits offered. However, there could have been more variety in the menu.
Facilities
7.0
The hotel boasts standard facilities to make your stay comfortable, but there was nothing extraordinary to highlight in this area.
William
United Kingdom,
November
2023
9.0/10
I stayed at the hotel which was wonderfully located in Causeway Bay, right in the center of HK Island, close to shopping spots and public transportation. The rooms on Level 20 were impressively cleaned daily by the housekeeping team and had a unique 2-person tub with a balcony bathtub, offering a touch of luxury. The service provided by the staff, especially the Receptionists, was exceptional in assisting me with an additional night's booking. The dining experience was delightful with included options and even homemade bread. While the facilities were top-notch, the price offered excellent value for the prime location.
Rooms
9.0
The rooms were cleaned everyday nicely by the housekeeping on Level 20, offering a 2-person tub and a bath tub on the balcony.
Service
9.0
The staff, particularly the Receptionists, went above and beyond to assist me in potentially booking another night. Room service and dry cleaning services were prompt and efficient.
Location
10.0
The hotel is perfectly situated in Causeway Bay, very near to shopping locations and public transports, making it convenient for exploring the city. It's a stone's throw away from Time Square and the MTR station.
Dining
8.0
The dining experience was a highlight with included meals and delicious home-made bread, adding a personalized touch to the stay.
Facilities
9.0
The hotel offered a range of fantastic amenities and facilities to enhance the stay, making it both comfortable and enjoyable. The price paid truly reflected the value and quality of the services provided.
convenient location
pricey dining
Milton
United States,
November
2023
6.6/10
Staying at this hotel was a mixed experience for me. The rooms were clean and had a good view, but the lack of lockers was a downside. Housekeeping did a great job keeping everything tidy. The location was convenient, right in the center of Hong Kong, near shopping spots and public transport, but being in an alley could be a bit off-putting for some. The dining included homemade dishes, which was a nice touch. The service, despite assisting with potentially booking another night, lacked the expected hospitality. On the upside, the Receptionists were efficient. Overall, it was a decent stay with some room for improvement.
Rooms
8.0
The rooms were cleaned nicely every day with a good view.
Service
6.0
The service was average, not the best in terms of hospitality. Receptionists were efficient.
Location
7.0
The hotel is centrally located, making it easy to reach shopping areas and public transportation. However, being in an alley could feel a bit hidden.
Dining
7.0
The dining experience was satisfactory with included homemade dishes.
Facilities
5.0
The hotel lacked lockers, which was a downside.
Good view
No lockers
Craig
United Kingdom,
November
2023
7.2/10
I had a mixed experience at this hotel. The room had some nice features like a 2 person tub, but I was disappointed that the air freshener only worked for a short time. The receptionists were helpful in potentially booking another night, but I felt they lacked hospitality. The location was bustling yet not noisy, making it convenient for exploring HK Island. The dining experience was pleasant with hot sandwiches available. The facilities met basic needs but nothing stood out as exceptional.
Rooms
7.0
The room had a 2 person tub and some nice amenities, but the air freshener only worked for the first 20 minutes.
Service
6.0
The receptionists were helpful in potentially booking another night, yet lacked hospitality.
Location
8.0
The hotel is located in a bustling yet not noisy area of HK Island, making it convenient for exploring.
Dining
8.0
The dining experience was enjoyable with hot sandwiches available.
Facilities
7.0
The facilities met basic needs but nothing stood out as exceptional.
Wilfrid
United Kingdom,
October
2023
6.4/10
I had a mixed experience at this hotel. The rooms were cleaned daily and had a nice view of the Happy Valley Horse Racing Ground, but the lack of storage options was inconvenient. The service, especially from the receptionists, could use improvement in hospitality. The location in Causeway Bay was convenient, being close to shopping areas and public transport. The dining experience with included home-made pies and jams was a nice touch, but some aspects fell short. Overall, it was an okay stay with both positives and negatives.
Rooms
7.0
The rooms were cleaned every day and offered a nice view of the horse racing ground, but lacked essential storage like a wardrobe or chest of drawers.
Service
5.0
The service, especially from the receptionists, needs to improve in terms of hospitality.
Location
8.0
The hotel's location in Causeway Bay was convenient, close to shopping spots and public transportation.
Dining
6.0
The dining experience with included home-made pies and jams was a nice addition, but there's room for enhancement.
Facilities
6.0
The hotel offered basic facilities without any standout features.
Billy
United Kingdom,
September
2023
6.4/10
This hotel has a convenient location in downtown Causeway Bay, near bustling areas and restaurants, with easy access to the MTR station. The rooms are clean but lack comfort, and the service, especially the Receptionists, did not meet my expectations. The dining offers fresh local fish, and the facilities are decent. Price could be considered valuable for the location.
Rooms
6.0
The room with a queen-sized bed was clean but lacking in comfort.
Service
5.0
The service was not up to par, particularly the Receptionists.
Location
8.0
The hotel is conveniently situated in downtown Causeway Bay near lively areas and restaurants, making it a great spot for exploring.
Dining
7.0
The dining experience offers fresh local fish, which was a positive highlight.
Facilities
7.0
The hotel provides decent facilities for a comfortable stay.
Kate
United Kingdom,
August
2023
7.0/10
The hotel had a convenient location in Causeway Bay, near bustling shopping locations and public transportation. The rooms lacked storage space and the air freshener was not effective for long. The Receptionists were not very helpful, but the room service and dry cleaning were satisfactory. The dining experience exceeded expectations with aged USDA prime steaks. Overall, the hotel offers a great location but falls short in room amenities and reception service.
Rooms
5.0
The rooms lacked storage space and the air freshener was not effective for long.
Service
6.0
The Receptionists were not very helpful, but room service and dry cleaning were satisfactory.
Location
8.0
The hotel is situated in Causeway Bay, very near bustling shopping locations and public transportation.
Dining
9.0
The dining experience was exceptional with aged USDA prime steaks.
Facilities
7.0
Fred
United Kingdom,
May
2023
7.0/10
The hotel had a mixed experience with clean and comfortable rooms but lacking ideal service. The location was vibrant yet varied, and the dining options were included. The facilities were noteworthy, but some aspects require improvement.
Rooms
7.0
The room was clean with a retro fitted bathroom.
Service
5.0
The receptionists were not very hospitable.
Location
8.0
Located at a bustling area yet not noisy with easy access to public transport.
Dining
8.0
The dining experience included organic options.
Facilities
7.0
The hotel offers a private jacuzzi on the terrace.